Polityka Prywatności

Last updated: June 26, 2026
SpendRefine (“SpendRefine,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, process, store, and protect information during our private pilot and evaluation period.
SpendRefine is currently a pilot-stage tool being developed to help agencies and authorized local service businesses better understand advertising lead quality, call outcomes, ad spend performance, ROI visibility, and lead quality feedback workflows.
This Privacy Policy applies to:
SpendRefine is intended for agencies and authorized business users in the United States, including agencies that manage advertising accounts for local service business clients and local service businesses that manage their own advertising accounts. Our servers and primary infrastructure are intended to be located in the United States.
1. Pilot-Stage Privacy Notice
SpendRefine is currently in a private pilot and technical evaluation stage.
This means the service is being tested with selected participants to evaluate technical feasibility, data availability, workflow usefulness, reporting value, and potential future product development.
Because SpendRefine is still being tested, the types of data processed may depend on the account connected, the permissions granted, available platform data, and the specific pilot workflow being tested.
We aim to collect and process only the information reasonably necessary to operate, test, secure, troubleshoot, and evaluate the pilot.

2. Information You Provide to Us

You may provide information directly to SpendRefine when you contact us, request pilot access, complete a form, communicate with our team, or participate in the pilot.
This information may include:
We use this information to communicate with you, evaluate pilot fit, provide support, respond to questions, and manage pilot participation.

3. Google OAuth and Account Authorization Data

SpendRefine may connect to supported Google Ads accounts through Google’s official OAuth authorization process.
SpendRefine does not ask for, receive, or store your Google password.
When you authorize SpendRefine, Google may show an authorization screen describing the access being requested. You can revoke SpendRefine’s access at any time through your Google Account permissions.
Depending on the access granted and the data available in the connected account, SpendRefine may process information such as:
Not every account will have every type of data available.
If an agency connects an account on behalf of a client, SpendRefine may process advertising account data, lead data, call data, reports, diagnostics, and pilot results associated with that client account, as authorized through Google OAuth or by the account owner or authorized representative.
4. Advertising Lead and Call Data
During the pilot, SpendRefine may process advertising lead and call-related data to evaluate whether the pilot can provide useful lead quality and ad spend insights.
This may include:
  • Lead source information
  • Lead date and time
  • Lead status
  • Lead category or service type
  • Lead conversation metadata
  • Phone call duration
  • Call outcome indicators
  • Charge or credit indicators
  • Lead feedback status
  • Notes, summaries, classifications, or diagnostic results created during pilot testing
Call recordings and transcripts may contain personal information from callers, business representatives, or other participants in the call.
Where available and authorized, SpendRefine may process call recordings to test transcription, call outcome review, and lead quality analysis.

5. Website and Technical Information

When you visit our website or interact with our systems, we may collect limited technical information.
This may include:
  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages visited
  • Date and time of access
  • Referring website
  • Basic website analytics data
  • Error logs
  • Security logs
We use this information to operate the website, understand usage, troubleshoot errors, maintain security, and improve the pilot experience.

6. How We Use Information

SpendRefine may use information for the following purposes:
  • To operate the private pilot
  • To evaluate whether SpendRefine can provide useful lead quality analysis
  • To test authorized account connection workflows
  • To test access to available advertising lead and conversation data
  • To generate pilot reports, diagnostics, summaries, classifications, or analysis
  • To test transcription and call outcome review, where available and authorized
  • To test authorized lead quality feedback workflows and automation, where available and approved
  • To communicate with pilot participants
  • To provide support
  • To troubleshoot technical issues
  • To improve user-facing SpendRefine pilot features, workflows, diagnostics, and reporting
  • To maintain security and prevent misuse
  • To comply with legal, regulatory, contractual, or platform requirements
  • To evaluate the pilot and determine whether the tested workflows provide useful lead quality analysis for participating users
We do not use Google user data for unrelated advertising.
We do not sell Google user data.
We do not use Google user data to train general-purpose AI models.
We do not use Google user data to build unrelated products or services.

7. Google User Data and Limited Use

SpendRefine’s use of information received from Google APIs is intended to comply with the Google API Services User Data Policy, including Limited Use requirements.
Information received from Google APIs is used only to provide, test, secure, troubleshoot, or improve user-facing SpendRefine pilot features that are clearly related to lead quality analysis, call outcome review, ad spend visibility, ROI visibility, reporting, diagnostics, feedback workflows, and related pilot functionality.
SpendRefine does not sell Google user data.
SpendRefine does not use Google user data for unrelated advertising.
SpendRefine does not use Google user data to train general-purpose AI models.
SpendRefine does not transfer Google user data except as necessary to:
  • Provide or improve the pilot service
  • Maintain security
  • Troubleshoot technical issues
  • Comply with applicable law
  • Comply with platform requirements
  • Use service providers who help us operate, host, secure, support, analyze, or improve the pilot
  • Act with your consent or direction
Service providers that process Google user data on behalf of SpendRefine are expected to process that data only as necessary to provide, secure, troubleshoot, or support SpendRefine pilot functionality, and not for their own unrelated advertising or general-purpose model training.

8. Call Recordings and Transcripts

Where available and authorized, SpendRefine may process call recordings associated with advertising leads.
Call recordings may be used during the pilot to:
  • Test whether authorized call recording data can be accessed
  • Generate transcripts
  • Generate summaries
  • Evaluate call outcomes
  • Support lead quality analysis
  • Test reporting and automation workflows
  • Troubleshoot technical issues
SpendRefine may use transcription or AI-based analysis tools to process call recordings or related lead data during the pilot.
Transcripts, summaries, classifications, and AI-generated outputs may be incomplete or inaccurate. They are intended for pilot evaluation and business analysis support, not as legal, financial, billing, compliance, employment, or customer dispute determinations.
During the pilot, call recordings are intended to be retained only as long as reasonably necessary for testing, troubleshooting, analysis, security, or pilot reporting, unless otherwise agreed in writing.
Where practical, audio files may be deleted after testing or analysis is completed. Transcripts, summaries, classifications, diagnostic results, and reports may be retained for a limited period to evaluate the pilot and improve user-facing SpendRefine pilot features, workflows, diagnostics, and reporting.

9. Automated Analysis

SpendRefine may use automated systems, transcription tools, AI tools, classification models, or rule-based workflows during the pilot.
Automated analysis may be used to help identify patterns such as:
  • Lead quality indicators
  • Call outcome indicators
  • Missed opportunity indicators
  • Irrelevant or low-quality lead signals
  • Reporting patterns
  • Data availability issues
  • Workflow issues
Automated outputs are used to support pilot testing, reporting, diagnostics, and improvement of user-facing SpendRefine pilot features. They may not be accurate in every case.

10. How We Share Information

We do not sell personal information.
We may share information in the following limited circumstances.
Service Providers
We may use trusted service providers to help operate, host, secure, support, analyze, or improve SpendRefine.
These providers may include cloud hosting providers, email providers, analytics providers, database providers, security tools, transcription providers, AI processing providers, and technical infrastructure providers.
Service providers may process information only as needed to provide services to SpendRefine.
Pilot Participants and Authorized Account Owners
We may share pilot reports, diagnostic results, transcripts, summaries, classifications, or analysis with the business, agency, account owner, or authorized representative participating in the pilot.
Legal, Security, and Platform Requirements
We may disclose information if reasonably necessary to:
Business Transfers
If SpendRefine is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar transaction, information may be transferred as part of that transaction, subject to appropriate confidentiality and privacy protections.

11. Data Retention

We retain information only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law, security needs, dispute resolution, contractual obligations, or platform requirements.
During the pilot:
You may request deletion of pilot data by contacting us at:
privacy@spendrefine.com
We may need to retain certain information where required or permitted for legal, security, dispute resolution, compliance, or legitimate business purposes.

12. OAuth Access and Revocation

You may revoke SpendRefine’s Google OAuth access at any time through your Google Account permissions.
After access is revoked, SpendRefine will no longer be able to access new Google Ads data through that authorization.
Revoking access does not automatically delete information that was previously processed during the pilot. You may request deletion of previously processed pilot data by contacting:
privacy@spendrefine.com
We will review deletion requests and respond in accordance with applicable law, security needs, platform requirements, and our retention practices.

13. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, loss, misuse, alteration, or disclosure.
These safeguards may include:
No method of transmission or storage is completely secure. We cannot guarantee absolute security, but we work to protect information using safeguards appropriate to the nature of the data and the pilot stage of the project.

14. United States Processing

SpendRefine is intended for agencies and authorized business users in the United States.
Our servers and primary infrastructure are intended to be located in the United States.
If you access SpendRefine from outside the United States, you understand that your information may be processed and stored in the United States, where privacy laws may differ from those in your location.

15. Your Choices and Rights

Depending on your location and applicable law, you may have rights regarding your personal information.
These rights may include the ability to:
To make a privacy request, contact:
privacy@spendrefine.com
We may need to verify your identity or authority before fulfilling certain requests.

16. California Privacy Notice

SpendRefine is currently a pilot-stage business tool intended for agencies and authorized business users.
To the extent California privacy laws apply, California residents may have rights to request access, correction, deletion, and information about certain data practices.
SpendRefine does not sell personal information.
SpendRefine does not knowingly share personal information for cross-context behavioral advertising.
California residents may submit privacy requests by contacting:
privacy@spendrefine.com

17. Children’s Privacy

SpendRefine is not intended for children under 13 years of age.
We do not knowingly collect personal information from children under 13.
If we learn that we have collected personal information from a child under 13, we will take reasonable steps to delete it.

18. Third-Party Services

SpendRefine may interact with third-party platforms, including Google Ads and related Google services, only when authorized by the user.
Your use of Google services is also subject to Google’s own terms and privacy policies.
SpendRefine is not responsible for the privacy practices, security practices, or content of third-party websites, platforms, or services that we do not control.

19. Independent Tool

SpendRefine is an independent tool and is not affiliated with, endorsed by, sponsored by, or officially connected to Google.
Google, Google Ads, and Local Services Ads are trademarks of Google LLC.
SpendRefine uses these terms only to describe compatibility, account connection, or the advertising platforms the pilot is designed to evaluate.

20. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
If we make material changes, we will update the “Last Updated” date above and may provide additional notice where appropriate.
Your continued participation in the pilot after an updated Privacy Policy becomes effective means you acknowledge the updated Privacy Policy.

21. Contact Us

For privacy questions or data requests, contact:
privacy@spendrefine.com
For support questions, contact:
support@spendrefine.com
For pilot inquiries, contact:
hello@spendrefine.com
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